Monday 29 December 2014

C2010 - 652, IBM Learning For Smartcloud Control Desk

The solution of fifty questions is necessary when you sit for the C2010-652, IBM SmartCloud Control Desk V7.5 Fundamentals exam of ninety minutes for scoring the sixty six percent, this is a basic level certification exam which opens the doors to many paths, depending on your interest, the credentials given are IBM Certified Deployment Professional - SmartCloud Service Management Service Delivery and Process Automation V5, IBM Certified Deployment Professional - SmartCloud and IBM Certified Deployment Professional Management.


C2010-652, IBM SmartCloud Control Desk V7.5 Fundamentals exam learning is dependent on 3 sections which have lengthy sub topics; here we will discuss the first one which is SmartCloud Control Desk Concepts consisting of need to understand so that the customer understands how service management can work within SmartCloud Control Desk, discuss the different that service desk processes are understood in the context of SmartCloud Control Desk, different types of tickets and their purpose, Explain Service Fulfillment process, Explain Incident Management process, Explain Problem Management process, to understand that the customer understands how Service Catalog enables requestors to shop for published IT and other service offerings in an easily accessible and searchable manner, understand Change, tasks so that Service Transition processes are understood in the context of SmartCloud Control Desk, Explain Change Management process, Configuration Management processes predefined by SmartCloud Control Desk and Describe CIs that are managed by Configuration management processes.


C2010-652, IBM SmartCloud Control Desk V7.5 Fundamentals exam another main section is General Installation and Deployment which is a very important section that covers offerings available for SmartCloud Control Desk deployment, the purpose of each so that the appropriate deployment methodology can be recommended to the customer, SmartCloud Control Desk Entry Edition offering, the SmartCloud Control Desk offering, the Service Provider offering, SmartCloud Control Desk be installed by using the SaaS model, SmartCloud Control Desk be installed by using the VM model, SmartCloud Control Desk would be installed using the Enterprise method, the use of the SmartCloud Control Desk launch pad, the software components used with SmartCloud Control Desk installation and Application Server used.


C2010-652, IBM SmartCloud Control Desk V7.5 Fundamentals exam third section is named as Configure SmartCloud Control Desk which includes the knowledge of the security options available so that authentication and authorization procedures can be established, installation SmartCloud Control Desk security options, security structure using the application server and LDAP for authentication and user/group management approach, Describe the security structure using the application server and LDAP for authentication only, the security striation using the Maximo internal authentication, cron task and LDAPSYNC cron application server security, single sign-on environment, Describe Security Groups applications and the task to perform initial configuration that and work types and configured. Ethics is the last section that covers Personal Liability, Self-Dealing and Gifts to/from Clients & Vendors, Business Development including Business Solicitation, Compensation Arrangements and Investment such as Insider Information, Equal Treatment of Directed Disclosures and Prudent Investor Standard for the product.


Learning is absolutely needed to pass the exam which has multiple great benefits.


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