Global unified communications
Any form of communication over call or message exchange is called Global unified communication. It includes two or more participants and the topic might be personal, professional or social.
Unified communication is good with the proven fact that it breaks down the hindrances across the world. People can communicate over real time, show live updates of their where about and also share documents and files where and when required, with ease.
The devices required for such communication are a carrier media and a phone. The latest in practice is the instant messaging.
Unified communication helps to send a message to and fro through one medium. This is called real-time message. Examples will be an instant text message against a call or a video conference. Non real-time messages can be used for the purpose that would include emails and voice mails.
Global unified communications focus on the following:
• It allows users to access their emails and voice mails from a single media, without the need to carry multiple devices.
• With the advent of Multimedia messages, video, audio and pictures can be shared across over the short message service, called SMS.
• Sharing the work flow, collaboration and the integrated voice response called IVR help the participants to communicate more effectively.
• Transaction, e-commerce and stock updates can be available to the customers through Global unified communications.
Microsoft lync client download
Microsoft Lync is an instant message communicator used mainly for the corporate sector, unlike the other available messengers used for personal chat sessions. The basic features available with Microsoft lync client download are:
• Instant messaging
• Video conference
• Contacts integration and data extraction due to its integration with Microsoft exchange server.
• Sharing files and multiple white board meeting.
Unified conferencing service
With spreading technology the need of distant collaboration has also taken an upward curve in the communication graph. Business stakeholders and colleagues may be spread across the world. So when the need to conduct a meeting or an event arises, the presence of each member gets vital. But it might not always be possible for the participants to be present in t he venue to attend the meeting or the event ground. During such scenario the key solution is the conference calls. Sharing across files, hosting emergency meetings, sharing desktops and accessing remote computers have become so easy with Unified conferencing service. All that is required is a broadband or wireless connection and a connecting medium.
Advantages of Unified conferencing service:
Banking sector:
• Helps in carrying out remote branch audit
• Provide customer assistance
Education field:
• Attending Virtual classrooms
• During Distant learning
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