Software products have greatly improved for rather short period. From simple, primitive programs requiring special training for usage they have become complex systems, with which a user can interact intuitively, without reading manuals or completing a training.
But specialists in mobile testing, desktop testing and web site testing, and ordinary users notice that, unfortunately, modern programs are far from being perfect. This is especially true about mobile software products.
Quality assurance experts distinguish many common problems of mobile applications. The defects are often discovered in course of usability testing, user interface testing, load testing and other testing activities.
12 Frequent Defects of Mobile Software Products Are:
1. Often crashes, some software products not only crash but even make the device to hang or reboot.
2. Performance issues, for instance, too much time is needed for the application to load, to execute an operation or to go to another page.
3. A web program may require too much resource, constantly download and process something. It slows down work not only of this application, but of all the other operating software products on the device, cause overheat of the device, lack of memory on the device and so on.
4. Confusing design. Users do not know what to do in order to execute the required operations and do not understand how to interact with the program.
5. Touch objects are too small or piled up. In this case users often make lots of accidental inputs, touch the wrong objects or cannot touch the right one.
6. A lot of annoying messages pop up all the time. It is hard to remove them and continue working with the program.
7. There is no possibility to go back in the software product. It is very inconvenient and complicates interaction.
8. Media elements of the program content require a certain player or unique equipment that is not available on many popular devices.
9. Significant elements are absent in the application mobile version, but they are at their places in the desktop version.
10. One has to type a lot and to fill in numerous fields. It is very inconvenient to do it on a mobile device, without a keyboard.
11. The application screens are much bigger than screen resolutions of popular mobile phones or tablets are. It makes the user scroll all the time and is very annoying.
12. The software product poorly handles weak networking signals, transition points and so on.
A professional software testing company often reminds its testers to pay attention to these issues in course of mobile application testing. If none of the listed problem refers to a mobile software product, the program can be usable and of good quality.
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